Legal Rules Around Wallet Records
Our Legal notice explains the rules attached to account creation, identity checks, wallet activity and requests to change account details. When you use DANA, OVO, GoPay, QRIS, bank transfer or a virtual account, we retain the transaction reference needed to match your payment status with your
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account record. We may ask you to confirm details before changing access or processing a wallet request. Any account eligibility or service access depends on local law, and we apply the wording relevant to your location. Read the full notice before opening an account, then use
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our support route if a clause, receipt or status entry does not match your activity.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.